Open up the MyQ app and tap on the menu button in the top-left corner of the screen (I’m using the Liftmaster MyQ app. Your Orders My kids wear watches and these are their keys. Videos. If the serial number is still not working, open the unit to look at the circuit board to verify if the serial numbers match. I noticed a couple of days ago I’m having the exact same issue as you. Has anyone else been experiencing anything these? Press question mark to learn the rest of the keyboard shortcuts. I do not think there are many (if any) other solutions that work better than this and are not “overly complex”. All Content. It's a shame so I might try to set up a raspberry pi with homebridge. myQ & IFTTT Work Hand-in-Hand. It also would usually at least 2-3 times say something like “no devices linked” or some other error and I’d have to tap “try again” a couple of times before it would actually finish loading and show the door which I could then tap to open. I had hope it was a server issue or something but seeing as the app works and others are experiencing the issue, sounds like another silent background update broke something again. Have you been experiencing the issue where it seems to take a while to finally get to the “open” screen and it sometimes errors out with “no devices found” screen? I use the modular complication and have myq bottom-right. There was an error connecting to the server", I just got an apple watch and first tried to use the myQ app two days ago and it crashes when I try opening it.. Features and Benefits of myQ Scheduling. @im_beecee Learned today not to only take my phone and trust the MyQ app will be working instead of taking keys ... if you are experiencing issues logging into the myQ app using an Apple device, go to the Apple Appstore and download the latest version of the myQ app. The question to the issue is at the top of the page and is based on the issue the customer is reporting. I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail. If everything looks as if it should be working, it's also worth checking if your wireless network is down. App works fine on iOS 13 and also fine on watchOS 6 (which requires iOS 13). Same for me. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. With the myQ Garage & Access Control App, you'll always know what's going on at home, even while you're away. funny I just checked and the myq logo doesn’t show in the watch app but does show on my watch. Change email or password. When I open the app on the watch, it appears to open for about 3 seconds and then just closes/crashes. Articles. Worked great for a long time. Depending on your answer, you will be directed to the correct KB answer to troubleshoot the issue. Frustrating how often this seems to be happening now with apps in general. Select “Alerts” from the list. But it’s been getting less reliable so I have to open it earlier and earlier. It might be slightly different than the Chamberlain MyQ app, but overall it should be very similar). Feel reassured that the kids got home safely. Not only do you wake up to brand new interfaces or stuff missing from interfaces, shit just straight up stops working now that apps just update themselves without consent or permission. Their support articles are useless. Since 3 days ago, my MyQ Apple Watch app doesn’t work. I usually open it and open the door when I’m down the street. If your garage door opener can connect to Wi-Fi without the use of smart garage hub and it is failing to do so, please refer to Chamberlain's help page here. Set recurring schedules to close your garage door and turn myQ lights on/off. Wi-Fi Channel: myQ recommends that the router's Wi-Fi channel (1 - 11) be set to a single channel and not set to auto channel. With the myQ app, you'll be able to: Receive activity alerts and open/close your garage door on your smartphone. Just curious...are you on iOS 12.xyz or 13.xyz? I kind of assumed it must be a widespread issue but hadn’t gone online yet to research it. I am unable to try on watchOS 5 paired to iOS 13. From issues of connectivity to compatibility, we have helpful articles, videos and more to get you squared away. How to fix "Location Services must be enabled" in the myQ App under Discovered Devices. Our library has resources to help you if you're having trouble with the myQ app. Why the Garage Door Opener Is Beeping. I’ve tried the same fixes, as well as changing my MyQ account password and it still crashes after a couple of seconds. What am I missing? If you are unable to get a solid green LED light when setting up Wi-Fi, the issue may be that the Smart Garage Hub is not connecting to the home router, internet or mobile device. Never wonder if you left the garage door open again. Add or edit payment methods, Carrier Info If you are unable to get a solid green LED light when setting up Wi-Fi, the issue may be that the Smart Garage Hub is not connecting to the home router, internet or mobile device. Track or cancel orders, Returns & Refunds Monitor and control your garage door and home lighting from anywhere. Yeah it’s great when it works. And/or any ideas how to fix? Version 5.163.1. If you are attempting to add a serial number through the website, be sure to use Chrome, Firefox, or IE 9 (or later), or use the myQ app to add the serial number. Are any of you able to get the MyQ complication to show up on a watch face? What Is a Passpoint and How to Reset It. 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I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail. Our Wi-Fi openers have smart technology built in so it's easy to connect your garage, but you can also add myQ to your existing opener. Get real time notifications, set schedules and share the app with family members. MyQ Troubleshooting Overview The MyQ troubleshooting overview provides access to answers that will assist with troubleshooting MyQ. Get the most out of the myQ app with the help of Chamberlain Group. Type to search. It does on my husband’s series 1 watch, but on my series 4 it doesn’t come up as an option, despite being listed in the complications menu and my being able to use my watch to open and close my garage door. my Q SMART HOME APP. Learn More There's a problem loading this menu right now. Tap on the “+” button in the top-right corner. When attempting to connect your MyQ Smart Garage Hub and/or MyQ Garage to your home network, a solid green LED light means you are connected to your Wi-Fi network. we'll use this information to improve our online Help. Both kids watches don’t work anymore. Now that myQ links with IFTTT, you can make your garage the command center of your smart home so all your devices interact seamlessly. FYI all of a sudden this morning it started working again! Please select what best describes the information: Thanks! My Chamberlain MyQ garage door opener is the type that has a device wired via Ethernet that talks to the opener via their regular wireless protocol (it does not have WiFi baked in). Mine’s working fine but wanted to respond and say I’m happy others use the watch app too. The myQ app supports myQ-enabled products from Chamberlain, LiftMaster. Cancel or view benefits, Payment Settings Anyone else seeing this? Each step of the LED light sequence indicates what the Smart Garage Hub is attempting to do when it's connecting. aaiyar October 21, 2019, 5:54pm #2 Chamberlain updated the MyQ API - so the existing app and driver will not work with it. Wondering if maybe you’re still on the older version. The myQ smart access app allows you to easily open, close or check the status of your garage door, commercial door, gate or myQ home lighting from anywhere using your mobile device. Troubleshooting depends on which color and how the LED lights flashes. I’ve tried force-closing the watch app and reinstalling the apps and rebooting both devices to no avail.