I would suggest contacting technical support at 800-474-6836. If you press the Shift key 5 times, a shortcut will appear to enable Sticky Keys. After a minute or so, both will not work until I hold down both shift keys again for several seconds, in which the left side shift key will then only work temporarily. http://www.hp.com/cgi-bin/hpsupport/index.pl. Thank You for your quick response, will surely try the suggested solution and will soon get back with the outcomes, Alright I Tried Almost Everything, Still Both The Shift Keys Don't Work, 2. I have the same problem for G6 Pavilion 1003 tx, I have tried, 2. Follow these steps to disable these features. This is designed to improve accessibility for disabled users. I've had this issue in the past with my alt key, and dell representatives could not fix my problem and instead switched my keyboard. 0 Any help would be great, thanks. Uninstalling Keyboard Driver From Device Manager And Rebooting, 4. I have just lost the use of both shiftkeys, have tried to update drivers, I have used KeyTweak with which I changed my caps lock to left shiftbut even it cant allocate to the right and left shift, has anyone any suggestions. 1) Run the Safe Mode. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How to fix Shift key not working on Windows 10 and other Windows systems. this is for both shift keys. neither the right or left shift keys are working/ as you see i can not use question mark [Re-Titled by Moderator] More Less. You need to either update or rollback the driver. Any help would be great, thanks. After a minute or so, both will not work until I hold down both shift keys again for several seconds, in which the left side shift key will then only work temporarily. if i keep trying, EVENTUallY it seems to work, so it's like the problem is going in and out. The left side shift key may work for a minute, but the right one will not work at all. † The opinions expressed above are the personal opinions of the authors, not of HP. So I Think It Might Be An Hardware Issue. I have a Dell Inspiron 1720 running Windows Vista. The left side shift key may work for a minute, but the right one will not work at all. After having to recover your OS, and then the shift keys not functioning properly, to assist you with this I would need to know the full model number of your computer. If you’ve checked the hardware and the problem persists, then it is possible … Please let me know if you are able to use the external keyboard, thank you. OscarFuentes. If you live outside the US/Canada Region please click the link below to get the support number for your region. Please select the options for Pressing keys does nothing (keyboard is not working), Stuck key, and Reinstall or update the keyboard software. A keyboard where both Shift keys do not depress in unison when you press just one of them. The problem I'm having is that when holding the left shift key, it won't capitalize certain letters; and vice-versa with the right shift key but with different keys. - last edited on As such, we’ve compiled a list of solutions that will help you resolve Shift key problems. MacBook Pro, OS X Mountain Lion (10.8.2) Posted on Jan 2, 2018 5:35 PM. Please do try an external keyboard. I have tried putting off the sticky keys as well but the keys are still not working. At this point since you have followed through all the steps in the document. 2) Click Ease of Access. im using a laptop and my shift keys aren't working, on the same laptop i've also windows and when i use it both shifts work normally, so it's not a mechanical problem. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. This is a trouble shooting mechanism that you need to take at the first attempt.