I've had that same problem with headphones using older Bluetooth 2.0. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It's definitely a problem with the watch (and / or the Fitbit Connect for Mac transfer process?) In both cases, there doesn’t seem to be an obvious cause to the Bluetooth … Anyone here with same issues or perhaps recommendations? My versa works well on speakers but is having problems with earphones, the music is distorted and stutters. - last edited on 06-04-2018 What is Happening? Go to the Best Answer. Answered! 18:24 Hey @rxchelle, it is great to see new members around! If the sound from your Bluetooth headphones, including AirPods and wireless Beats headphones, cuts in and out or is distorted, learn what to do. One is signal interference. The drivers are simply poorly constructed. The pitch of the song seemed higher too, like on helium. It also depends on the type of headphones the users have, let's wait for some other user's experiences. I've paired and unpaired multiple times and that didn't help. Really frustrating! (Resetting your router may prompt it to u… The audio is distorted when I use a Bluetooth device. Hello! Bluetooth headphones and speakers at times start to stutter. jwebb72 did you ever find a fix to this??? Bluetooth speakers aren’t meant to work over long distances but most have good range. However, if these are cheap headphones, the distortion is likely to be caused by one or more of three reasons: 1. Hey @jwebb72, it is cool to see you around more often! If the music sounds distorted when using earphones paired with your Versa, here are my suggestions: - Restart your Versa - Unpair and repair your Bluetooth earphones - Make sure to wear your Versa on the same side as the receiver on the headphones . I wore the watch on my right and voila, no more stuttering.. The sound is crackly and higher pitched (higher frequency?). Audio is distorted or too low to comfortably hear when using a Bluetooth audio device such as headphones and or speakers. Thanks! RELATED: Bluetooth 5.0: What's Different, and Why it Matters. Hey @rxchelle, thanks for the update! Let me know how it goes! Join an existing conversation, or start a new thread to ask your question. If you have further questions, let me know! Improve your Bluetooth connection Your headphones communicate using Bluetooth, and a Bluetooth signal can be … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you connect a Bluetooth headset with a microphone to Windows, you’ll see two devices: The standard A2DP high-quality stereo headphones, and the hand-free profile that has worse sound output but also supports sound input. Oh! Thanks for sharing that tip. Using headphones with Bluetooth 4.0 solved this for me. Windows Shows the Profiles as Different Audio Devices. Various electronics, including cordless phones, baby monitors, and microwave ovens, can cause that interference since many household devices operate in the same frequency range. HeydyF. I've had a similar issue with my Versa SE and tried everything. Music sounds distorted through Bluetooth headphone... Music sounds distorted through Bluetooth headphones, the same side as the receiver on the headphones. Sounds pretty cool that there is no more stuttering between your Versa and your earphones. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. This problem typically occurs due to an issue with the Bluetooth audio device. really? Creating your account is completely free, and takes about a minute. If the music sounds distorted when using earphones paired with your Versa, here are my suggestions: - Unpair and repair your Bluetooth earphones, - Make sure to wear your Versa on the same side as the receiver on the headphones. - I plan to exchange it today and try with another unit. I've tried it on multiple bluetooth speakers (Altec Lansing headphones, Bose sound dock, and two others) and the issue persists. Why is it Happening? I restarted multiple times (back and bottom buttons) and that didn't help. This one totally worked and solved my problem! by Some will stutter from day one while others will do it at random. I've done a factory reset on the watch and reloaded 25 songs using the Fitbit Connect app and that didn't help. 06-03-2018 One method to fix this problem is to try changing the channel on your wireless network. Whether you have a PC or a Mac, there are a number of issues that can create audio stuttering. I've disconnected all bluetooth from other devices but that didn't help. I don't think this issue is solved for the reader who started this message. In some cases I guess that the Bluetooth version might be or not affecting the signal. I've unpaired and restarted several times to no avail. Like Ranjeet said, it depends on what kind of distortion you hear. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. 08:33